Welcome to Go-Craft, your premier online destination for all things crafty! At Go-Craft, we're dedicated to fuelling your creativity and ensuring you get the best value for your purchases. That's why we're excited to offer our Price Match Policy. Our commitment is to provide you with competitive pricing on our extensive range of craft supplies and kits. If you find a lower price on an identical item from a competitor, we're happy to consider matching that price.
How Does Our Price Match Policy Work?
- Find a Lower Price: If you spot an identical item at a lower price from another online retailer, note the details. The item must be in stock and identical in brand, size, weight, colour, quantity, and model number.
- Contact Us: Provide us with the lower price details, including where you found it, so we can verify the price and the item's eligibility.
- Verification Process: Our team will verify the item's price and availability. The competitor's product must be in stock, the price must be accurately advertised, and the item must be new and identical.
- Price Match Approval: Once verified, we will match the competitor's price at the time of your purchase and adjust the price of the item in your shopping cart, ensuring you get the best deal possible.
What You Need to Know
- Exclusions: Clearance, closeout, liquidation sales, damaged, used, or open package items are excluded from our Price Match Policy. The policy does not apply to auction sites or items sold by marketplace vendors.
- Price Match Limitations: The Price Match Policy is limited to one price match per identical item per customer. It cannot be combined with other promotions or discounts.
- Competitor's Shipping and Handling Fees: When considering a price match, we also take into account the shipping and handling fees of the competitor.
- Local vs Online Competitors: We consider price match requests for items on local retail competitors' websites and major online retailers.